Privacy and Cookies policy

Privacy and Cookie Policy

This privacy and cookie policy provides the information required under the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679 of the European Parliament and of the Council. The policy explains how we collect, use, and share your personal information when you visit or make a purchase from dupescents.se ("the website").

Collection of Personal Information

When you visit our website, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some cookies that are installed on your device. We also gather information about the pages and products you view, the websites or search terms that referred you to our website, and how you interact with the website. This information is referred to as “Device Information.”

We collect Device Information using the following technologies:

• Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier.

Please note that we do not modify our data collection or usage practices on the website in response to browser tracking signals.

Your Rights

If you are a resident of Europe, you have the right to request access to the personal information we hold about you, as well as to request corrections, updates, or deletion of this information. To exercise these rights, please contact us using the contact details below.

When we process your information, we do so to fulfill our contracts with you (for example, if you place an order through the website) or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Marketing and Communication

To keep you informed about our latest offers and news, we may promote and send information about our products and company via email, advertisements, or social media. In such cases, we may need to process your personal data. You always have the right to object to our marketing efforts, which you can do directly through the unsubscribe link in our communications or by contacting us (see contact details below).

Legal Basis

For the use of marketing cookies, we base our processing on your prior consent. For other processing of personal data, we rely on the following:

• If you are a customer of DupeScents: Our legitimate interest in marketing our products and services.

• If you are not a customer of DupeScents: Your consent.

Recipients of Personal Data

We may share your personal data with:

• Marketing partners and channels (e.g., social media platforms and search engines)

• CRM system providers and customer service tools

• E-commerce platform providers, external information services, address data providers, and print and distribution service providers.

Retention Period

When you place an order through our website, we retain your order information for our records unless you request its deletion. For direct marketing purposes, we process your personal data until you unsubscribe, withdraw your consent, or inform us that you no longer wish to receive marketing. You can contact our customer service to unsubscribe (see contact details below).

Changes

We may update this privacy and cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Information

If you have any questions about our privacy policy, please contact us via email at support@dupescents.se