Privacy Policy

Last updated: [2024-09-08]

At Dupescents.se, we value your privacy and strive to protect your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR). This privacy policy outlines how we collect, use, store, and protect your personal data when you visit our website or use our services.

**Data Controller**  
Dupescents.se, org. no. 559495-6145, with the address Ryd 391, 44990 Nol, is responsible for processing personal data collected through our website.

**Collection of Personal Data**  
We collect personal data to provide you with the best possible service. The personal data we may collect includes:

- **Contact Information:** Name, email address, phone number, postal address.
- **Purchase Information:** Order history, payment details, and delivery address.
- **User Information:** IP address, browsing history, pages visited, and technical details about your device.
- **Communication History:** Any correspondence via email or customer service contacts.

**Use of Personal Data**  
We process your personal data for the following purposes:

- To process and deliver your orders.
- To provide customer support and respond to your inquiries.
- To send newsletters and marketing offers (if you have consented to this).
- To improve our website, analyze user behavior, and tailor content.
- To fulfill our legal obligations.

**Legal Basis for Processing**  
We process your personal data based on the following legal grounds:

- **Contract:** To fulfill the contract with you, for example, to process your order.
- **Consent:** To send marketing materials and newsletters (you may withdraw your consent at any time).
- **Legal Obligation:** To comply with applicable laws and regulations.
- **Legitimate Interest:** To improve our services and provide a better user experience.

**Storage of Personal Data**  
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as long as required by law. Once we no longer need your personal data, we will delete or anonymize it.

**Sharing of Personal Data**  
We do not share your personal data with third parties without your consent, except in the following cases:

- **Service Providers:** External service providers that assist us with tasks such as payment processing, deliveries, and marketing.
- **Legal Requirements:** When we are obligated to share information to comply with laws, regulations, or government decisions.

**Your Rights**  
Under GDPR, you have the right to:

- Access the personal data we process about you.
- Request correction of incorrect or incomplete data.
- Request the deletion of your personal data (the right to be forgotten).
- Restrict the processing of your personal data.
- Object to certain processing, such as direct marketing.
- Request data portability, meaning you can receive the personal data you have provided to us in a structured format.

If you wish to exercise any of these rights, please contact us at [Email Address].

**Security**  
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, modification, and deletion. Despite our security measures, no data transmission over the internet can be guaranteed to be completely secure.

**Cookies**  
Our website uses cookies to improve your user experience. Cookies are small text files stored on your device and are used to, for example, remember your settings or analyze user behavior. You can choose to block cookies through your browser settings, but this may affect how our website functions.

**Changes to This Policy**  
We reserve the right to update this privacy policy as necessary. The latest version will always be available on our website.

**Contact Us**  
If you have any questions regarding this privacy policy or how we handle your personal data, please contact us via:

- Email: Support@dupescents.se  
- Address: Ryd 391, 44990 Nol