FAQ about Men's Perfume and Women's Perfume - Frequently Asked Questions

You can easily follow your order via the tracking link you received by email.
If you are missing a tracking email, please contact us at support@dupescents.se

When you complete your order on our website, an order confirmation is sent to the email you entered when you placed the order. Didn't you get it? Look in the trash, sometimes they end up there.

Otherwise, send us an email at support@dupescents.se

We constantly work to send all orders as quickly as possible, therefore we rarely offer the option to change the order.
If you have ordered the wrong product or wish to cancel the order, send us an email as soon as possible.

Klarna – Buy now, pay later
Klarna-Buy now
Klarna-Pay in installments
Card payment ( Visa, Mastercard, Amex )
Direct payment with Trustly
Applepay
Googlepay

After an order has been sent, unfortunately, you cannot change the payment method.

We always offer a free shipping option on orders over SEK 249.

We send almost all of our climate-compensated packages with DHL.
Testers are sent via Postnord (letter to mailbox)